About Us

Needles started in 1982 as a data processing service engaged in professional time sharing. In 1985, we were approached by a group of personal injury attorneys in need of software to help them run their fast-growing firm more efficiently. Coincidentally, we had on staff an extremely capable software designer (with a law degree!). Because of this unique set of circumstances, we started designing and writing the programs necessary to create easy-to-use Case Management Software specifically designed to meet the needs of personal injury law offices. The end result was PINS (Personal Injury Negligence System), the DOS version of our software.

By the time we moved to a Windows platform in 1995, PINS had developed a national reputation as the premier case management solution for personal injury lawyers with hundreds of satisfied client firms. The Windows platform allowed our software, now known as Needles, to become so customizable that it is now able to service any practice area.

In November 2008, the company changed ownership. The company mission and the unparalleled level of support, service and training that our customers have come to expect remained. The change in ownership signified a look to the future of the company: a future of youth, vision and drive.

After many years of prosperity and product improvement, in July 2017, Needles was acquired by Ridge Road Capital Partners. Ridge Road had previously acquired TrialWorks, another successful and trusted brand in the legal software industry. The two products are merged under an umbrella company, which will leverage the resources of both companies, and Ridge Road’s development partnerships, to accelerate product innovation and maintain best-in-class customer service and training. Needles and Trialworks have a combined 55 years of operating history and over 2,500 law firm clients. The combination of TrialWorks and Needles creates the leader in case management software for plaintiff-focused law firms.

Needles is case management software, perfected. In fact, we are so confident in Needles, we have used it to run our own company for many years!