Needles Web-based Solution Headed to Beta We are now only a few months away from the beta release of Needles Cloud— our next generation web-based case management solution, that delivers all of the powerful features of Needles (but with significant enhancements including unlimited case dates, unlimited case assignments, global search, client text messaging, and dashboards),
Our support and training teams are on the front lines, interacting with customers each day. We polled the team and identified three of the most frequently requested items over the past several weeks. Check out the information below, and see if you’ve had any similar questions! 1. What’s the best
Customer service lies at the heart of everything we do. As part of our continued commitment to enhancing the customer experience, we are pleased to profile two key leaders at Assembly Software, who are focused on serving our Needles customers through People, Technology, and Quality of Service. Let’s introduce them,
Hello, and thank you for taking a few moments to read our newsletter, NEEDLES NOW. We are excited to launch this newsletter as part of our continued commitment to open communication with our customers, and because we have so many exciting new things to share with you in the coming
Hurricane Florence is currently bearing down on the East Coast. On its projected track, it is posing a severe threat to the Carolinas and Virginia, with possible effects and flooding in Tennessee, Georgia, West Virginia, Ohio, Maryland, and Pennsylvania. As a business in an area predicted to be affected, you
Many law firms operate without using legal case management software, especially small and single proprietorships. This reluctance largely stems from a flawed belief that the cost of legal case management programs is prohibitive, along with a fear of using new technologies. As long as the old systems work, why fix
One of the biggest challenges law firms face every day is how to keep track of the hundreds of emails their offices receive. Without a streamlined process in place to categorize, file and track these emails, valuable data can get lost in the shuffle. And many law firms wind up
As of September 2017, 29 states have adopted an amendment to Model Rule 1, requiring attorneys to maintain competence in using technology while serving their clients. The amendment states, “…a lawyer should keep abreast of changes in the law and its practice, including the benefits and risks associated with relevant
Law firms are a major target for hackers who treasure the wealth of confidential data available on poorly protected platforms. In response, the most prudent law firm protects its data with the most sophisticated security software managed by a crack team of IT specialists. However, the best security shields in
We’re all thankful it’s Friday, but here at Needles, we are extra thankful today. We recently sent a survey to our Needles users, enlisting their candid feedback on our product. We received nearly 300 completed surveys! We are grateful for all the thoughtful feedback we received which will help us
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