Law firms are a major target for hackers who treasure the wealth of confidential data available on poorly protected platforms. In response, the most prudent law firm protects its data with the most sophisticated security software managed by a crack team of IT specialists. However, the best security shields in the industry won’t get the job done if you allow poor judgment to sabotage your anti-hacking efforts. Following are some common tech errors that can compromise your data security, along with suggestions on how to avoid making these potentially costly mistakes:
- Carelessly opening email attachments – Every email should be handled with kid gloves, because hackers love to lure their victims into opening malicious attachments that release data-hijacking viruses when downloaded. Before downloading any attachment, make sure the email address is familiar. NEVER download an attachment from an unfamiliar email address! Then check the body of the email to make sure it contains no typos or requests to provide confidential information.
- Storing unencrypted data on laptops, tablets or cellphones – Mobile devices are rich targets for thieves, because they are often left in unsecured areas such as hotel rooms, lobbies, airports, cars, and restaurants. A stolen phone, tablet, or laptop can give a thief access to confidential client information, personal data, and passwords. It’s best to avoid storing any critical data on a mobile device; instead store the information in the cloud, where heightened security measures are available.
- Failing to use a top-notch Internet provider – While budgetary concerns may tempt you to opt for a low-cost Internet provider, cutting corners when it comes to online security isn’t a smart decision. Look for an Internet provider with a proven record that offers high bandwidth, excellent security features, and outstanding customer service.
- Purchasing new software applications that lack sophisticated security options. Look for applications that include intrusion detection, encryption, and two-factor authentication.
- Responding to cyber-threat warnings from unsolicited tech support vendors. Some enterprising criminals call businesses pretending to be a tech support company representative who has noticed that you have virus on your computer. The gambit is to convince you that he or she can fix the problem by connecting directly to your computer. Hang up immediately! No legitimate tech person would make such a call.
- Cutting corners on training – Take the time to provide comprehensive training to all attorneys and support staff on maintaining proper security procedures as well as how to properly handle new software applications.
Needles Case Management Software will provide you with the tools necessary to manage matters efficiently and increase productivity, all without adding additional staff members. Visit our blog frequently to stay up-to-date with the latest tech tips for law firms, and request a free trial of Needles to see how we can transform the way your law firm does business.