Careers

Have you ever:

  • Wondered whether or not your work makes a difference?
  • Wanted to work with a company that puts its clients first and truly cares about customer satisfaction?

If so, you may be interested in working with us.

TrialWorks LLC (dba Needles) is searching for qualified professionals who take pride in what they do. As a national leader in Legal Practice / Case Management Software, this boutique company in the Greater Baltimore area is looking for qualified individuals to join our team.

Available Positions:

Inside salesperson

OBJECTIVE:

As a leading provider of software to plaintiffs’ law firms, we are looking for an experienced Inside Sales Person to sell add-on products to our existing law firm customers.  Your primary job functions will be reaching out to current customers to explain the benefits of using additional functionality, hosting webinars describing certain additional features/products, and addressing incoming questions about such features/products.  You will interact with customers, including law firm managing partners, as well as other team members and company management, and so it’s essential that you have excellent communication skills and feel comfortable working in a team environment.

PRINCIPAL JOB ELEMENTS AND RESPONSIBILITIES:

  • Reach out to existing customers to explain the benefits of additional or new products/features
  • Follow up on leads generated by marketing programs, and close them efficiently and cost effectively
  • Host webinars to sell new products/features
  • Act as a point of contact for incoming customer calls inquiring about new products/features

SKILLS, KNOWLEDGE, QUALIFICATIONS REQUIRED:

  • Proven work experience as an inside salesperson
  • In-depth understanding of the selling and sales administration process
  • Prior work experience in the software and/or legal field beneficial
  • Excellent interpersonal skills and team player attitude
  • Strong organizational skills
  • Numerical abilities and problem-solving attitude
  • Good references
  • College Degree Preferred

Data Conversion Specialist (ETL)

OBJECTIVE:

TrialWorks, LLC (dba Needles) currently has an immediate job opening for a Data Conversion Specialist (ETL). The responsibilities include taking data from SQL, Foxpro, Access, Outlook, Top Speed, Faircom, and Comma Delimited as well as Fixed Width Text files (and other systems) and converting them into the Needles Data Structure.

This role is primarily responsible for designing, testing and executing data conversion routines to migrate data from legacy databases into the Needles Sybase server database. Part of this function involves ensuring as part of the data migration that data quality, integrity, and completeness is maintained and that duplicate entities are identified and removed. The successful candidate will interface with our training staff, our customers, and our technical support staff, and must possess the ability to task multiple projects in different stages of completion.

PRINCIPAL JOB ELEMENTS AND RESPONSIBILITIES:

  • Work with data owners to verify and obtain approval that any transformed data retains its accuracy
  • Resolve as required exceptions reported to data conversion

SKILLS, KNOWLEDGE, QUALIFICATIONS REQUIRED:

  • Required skills are basic SQL knowledge and functionality. The person needs to be able to work in our Owings Mills, MD office

Personal Attributes / Functional Competencies:

  • Qualifications – Experienced in the use of data models and data lineage diagrams
  • Experience – At least 1 years working with databases. At least 1 year of data cleansing and deduplication. At least 3 major data migration projects. 1 year experience as a SQL server database administrator also beneficial.
  • Skills – Expertise in T-SQL, SQL Server, ETL tools, Data conversion, Data De-duplication, Data Cleansing methodologies • Analytical Thinking – Effective at understanding a problem and developing one or many approaches to solving the problem. • Task Focused – Ability to concentrate on tasks and finish tasks avoiding distractions • Stress Handling – Retaining objectivity and proper understanding of a problem when placed under stress
  • Industry Developments – Must take the initiative to ensure that technical knowledge relevant to this role stays current and in line with industry developments.

In 1984, our company was approached by a group of personal injury attorneys desiring a software system to help them efficiently run their quickly expanding firm. This simple request forever changed the vision and objective of our company. Our mission is to “provide the best Case Management Software, training and support to the legal community on a client-by-client basis.” Our efforts to achieve this goal have been served through the creation, sales and support of our first program, Personal Injury Negligence Software (PINS) and then Needles, “the Customizable Case Management Software” program. Each system has helped law firms organize, improve efficiency and do so much more.

Needles offers a comprehensive benefits package to its full-time employees and salary is commensurate with experience. We are located northwest of Baltimore city, just off of Interstate 795.

To apply or for more information, send your resume and a cover letter to hr@needles.com or fax these items to: (410)-363-7685.