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Needles Desktop support you
need fast

Full Name*
First Last
Firm Name*
Email Address*
Phone Number*
Description of Issue
First, was your question addressed in the online help?*
- Yes
- No
If you’re receiving an error, you can place the error message below. If you have another issue, can you describe it?*
What steps were performed before the error occurred?*
Is the issue impacting a single, multiple, or all users?*
Is this the first time it occurred?*
- Yes
- No
Environment
Are you hosted by Needles or on-premise installation?*
What version of Needles are you using?*
What version of Sybase are you using?*
What operating system is installed on the affected workstation?*
* Indicates Required Field
Phone
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Looking for the
Customer Portal?

Phone: 410.363.1976
Fax: 410.363.7685
Email:
support@needles.com
training@needles.com

Hours:
Monday – Friday
8:30AM – 5:30PM EST

After hours, U.S. holiday, and weekend support are provided only for Emergencies.

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Description of Issue